Everything you need to know about FreightBid. If your question is not here, reach out to our team at [email protected].
FreightBid is an AI-powered platform that automates freight rate quoting, carrier matching, load board monitoring, bid optimization, shipment tracking, and broker-carrier communication for freight brokerages and third-party logistics providers (3PLs).
FreightBid is built for freight brokerages and 3PLs of all sizes. Whether you are a one-person brokerage doing 50 loads a month or a mid-size operation handling thousands, FreightBid scales with you.
FreightBid analyzes real-time market rates from DAT, Truckstop, and your own historical data. The AI considers lane-specific trends, fuel surcharges, seasonal patterns, day-of-week effects, and carrier capacity to produce an optimal rate. It continuously learns from your win/loss history to improve accuracy over time.
Yes. Every plan includes a 14-day free trial with full access to all features in your chosen tier. No credit card is required to start.
Most brokerages are up and running within 1-2 business days. If you use a supported TMS, the integration can be completed in hours. Our onboarding team walks you through the entire process.
FreightBid integrates with McLeod Software, TMW Systems, MercuryGate, Aljex, Tai TMS, Rose Rocket, Turvo, and AscendTMS. We also offer a REST API for custom integrations with any TMS.
FreightBid monitors DAT Power, Truckstop.com, 123Loadboard, and Convoy. The Professional and Enterprise plans include access to all supported boards simultaneously.
Absolutely. FreightBid works as a standalone platform. You can manage loads, carriers, and quoting entirely within FreightBid. Many smaller brokerages use FreightBid as their primary system.
Yes. FreightBid integrates with Samsara, KeepTruckin (Motive), Omnitracs, and Macropoint/FourKites for real-time GPS tracking. Carriers can also share location via the FreightBid mobile app.
Yes. Upload a CSV or connect your TMS and FreightBid imports your carrier profiles, including MC numbers, equipment types, preferred lanes, and contact information. We verify FMCSA authority and insurance status automatically during import.
FreightBid assigns every carrier a dynamic performance score based on on-time delivery percentage, claims ratio, communication responsiveness, billing accuracy, and compliance status. Scores update after every completed load.
Yes. FreightBid checks FMCSA authority status, insurance certificates, and safety ratings before every dispatch. You receive alerts when a carrier's insurance is approaching expiration or their authority status changes.
Yes. Carriers can accept loads, upload documents, provide tracking updates, and communicate with your team through the FreightBid carrier portal or via simple text message replies. No app download required for basic functionality.
Yes. You can upgrade or downgrade your plan at any time. When upgrading, you get immediate access to the new features. When downgrading, the change takes effect at the start of your next billing cycle.
On the Starter and Professional plans, if you approach your load limit, FreightBid will notify you. You can upgrade your plan at any time to increase your limit. We will not cut off access mid-month — we will work with you to find the right plan.
No. FreightBid is month-to-month with no long-term commitment. You can cancel at any time and your account remains active through the end of your current billing period. Annual billing is available at a 15% discount.
If you cancel, your data is retained for 90 days in case you decide to come back. After 90 days, all data is permanently deleted. You can request an export of your data at any time before deletion.
Reach out to our team at [email protected] or start a free trial and explore for yourself.
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